revocation

Withdrawal and revocation of Weitblick Naturerlebnis GmbH (Terms and Conditions)


4 Revocation and withdrawal

4.1. revocation

4.1.1. Since the operator offers services from the area of leisure activities when selling tickets, there is no 14-day right of cancellation for ticket purchases (Section 312g Para. 2 Sentence 1 No. 9 BGB).

4.1.2. When purchasing a voucher, consumers have a 14-day right of cancellation and therefore the following cancellation policy:

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must contact us

Weitblick Naturerlebnis GmbH
Unter den Eichen 5, Haus G, 65195 Wiesbaden
Telephone: 0611-5802246
Mobile: 0160-99002009
Email: info@kletterwald-darmstadt.de

inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we will use the same payment method that you used for the original transaction, unless something different was expressly agreed with you. In no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

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Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it to the operator.)

Weitblick Naturerlebnis GmbH
Unter den Eichen 5, Haus G, 65195 Wiesbaden
Telephone: 0611-5802246
Email: info@kletterwald-darmstadt.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

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Ordered on (*) / received on (*)

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Name of the consumer(s)

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Address of the consumer(s)

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Signature of the consumer(s) (only for paper notification)

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Date

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(*) Delete what is not applicable.

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